Flexi 7.7v2 Software Cant Find Hardware Key

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Posted July 30, 2014. I have FlexiStarter 8.6 v1 with a Sentinel dongle key. I used it on a previous computer running Vista with no issues. I have tried to install in on my current computer (Windows 7 64 bit) but continue to receive the error: 'Cannot find the security key that matches the password'. The people at SAi have been very patient.

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OMEGA Software

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  • Power key. Press: Lock the screen / Light up the screen. Press and hold: Show the pop-up menu to select from Ringer mode / Airplane mode / Power off / Reboot. Press more than 7s to restart. Press Power key and Volume up key to reset. Press Power key and Volume down key to capture a screenshot.

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Software Download

Flexi 7.7v2 Software Cant Find Hardware Key Driver

Material Settings Update for OMEGA™ 4.0 to 6.5 PLUS EDGE FX Firefile(Please refer to the Material Update Readme Document for more details regarding this update.)
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Tips & Tricks

Let OMEGA automatically choose an optimum halftone dot for output
Popular Accelerator Keys to Save Time
Reflective Material and Software Tips
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Tutorial Videos

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OMEGA 7.0 Demonstrations
GerberColor Spectratone
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What's New in OMEGA 6.5
OMEGA Tips and Tricks Part 1 Webinar
OMEGA Tips and Tricks Part 2 Webinar
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GERBER EDGE FX

Product Literature

GERBER EDGE FX Owner's Manual
Packing/Unpacking and Installation Guide
GERBER EDGE FX Product FAQ
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Hardware Download

EDGE FX 334.SRE Firefile(Please refer to the Material Update Instructions Document for more details regarding this update.)
EDGE FX Firmware Update (Rev.P)

Tutorial Videos

FX Conversion Caps
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Sabre Router

Product Literature

Gerber Sabre 404 & 408 Installation Instructions
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Sabre Users Manual
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Collet and Bit Maintenance
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Plotters

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enVision Users Guide
GS15 Plus Users Guide
GS750 Plus Users Guide
GSx Plus Users Guide
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Additional GS Series literature »

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enVision Firmware Update(Please refer to the enVision Rev-H Readme Document for more details regarding this update.)

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How to Replace and Calibrate the Carriage on the enVision Plotter
General Maintenance Tips for Gerber Plotters
Print/Cut Calibration for the Gerber EDGE® and Plotters
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ARTPath and Auto-Carve

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ARTPath and Auto-Carve 3D Reference Guide
ARTPath Product FAQ's
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This document contains instructions for installing your Gemalto Sentinel SuperPro key so that you can use hardware-locked CrossWorks licenses. You only need to install the Sentinel drivers if you have purchased a 'Shared' developer license with a Sentinel SuperPro key.

In order to use your SuperPro key will need to install the Sentinel Driver, which is covered here, and the CrossWorks IDE which is covered separately.

System Requirements

Flexi 7.7v2 Software Cant Find Hardware Key

Support for Sentinel drivers is provided for the following operating systems:

  • Windows (XP,Vista,7,8) Windows 10 is not officially supported by Gemalto as yet but appears to run without problems.)
  • Ubuntu (14.04 LTS and 16.04 LTS (32-bit and x64))
  • macOS (Mac 10.7.5 Lion to Mac 10.15 Catalina).

Installing the USB Drivers

Installing the USB Drivers - Windows

Download the 'Sentinel Driver' from here. At the time of writing, the Sentinel driver for Windows is at version 7.6.0 described as 'Sentinel System Driver Installer for Sentinel SuperPro, UltraPro and SHK'

  1. Before starting, ensure that your USB Sentinel is unplugged.
  2. Unzip the archive and run the Sentinel System Driver Installer.
  3. Click Next to move to the licensing screen.
  4. Read and accept the License Grant/Warranty statement.
  5. Click I accept the terms in the license agreement.
  6. Click Next to move to the Setup Type screen.
  7. Select the Complete installation option.
  8. Click Next to start the installation. Once installed, the InstallShield Wizard completes.
  9. Click Finish to close the Sentinel driver Installer.
  10. Once completed reboot your machine and insert the USB dongle.
  11. To check that the Sentinel driver has installed correctly, go to the Windows device manager >Universal Serial Bus controllers you should seen an entry for 'SafeNet USB SuperPro/UltraPro'.

Flexi 7.7v2 Software Cant Find Hardware Key Control

Once complete, your key is ready for use:

Installing the USB Drivers - Ubuntu

  1. Before starting, ensure that your USB Sentinel is unplugged.
  2. Download Sentinel Protection Server from here
  3. Open a terminal window 'Ctrl + T' and change directory to the downloaded folder by default this is 'Downloads' in the home folder.
  4. cd to Debian_support/driver
  5. Ensure that 'execute' permissions are added to the shell script sud_install.sh
  6. Run
  7. To check the correct installation of the Sentinel USB dongle. Using a terminal type lsusb You should see a list of USB devices connected to your Ubuntu machine. One should read something like
    Bus 001 Device 004: ID 04b9:0300 Rainbow Technologies, Inc. SafeNet USB SuperPro
NOTE: Don't be put off by the references to i386 when installing on a 64-bit version of Linux, it still seems to work

Installing the USB Drivers - macOS

  1. Before starting, ensure that your USB Sentinel is unplugged.
  2. Download the 'Sentinel System Driver' from here.
  3. Run the installer and follow the installer instructions. When prompted by the installer, make sure you allow the system extension signed by “SFNT Germany GmbH” to load.
  4. Once the installer has completed, insert the USB Sentinel into your Mac and start CrossWorks.
  5. Check the hardware locked license is detected by CrossStudio by clicking Tools > License Manager > Manage Activations. You should see a product activation listed as 'Sentinel License'.